Return Policy |Uptopfashion.com
At UpTop Fashion, we strive to ensure your complete satisfaction with every purchase. If for any reason you are not entirely happy with your order, you may return it within 14 days of receipt, provided the items are in their original condition—unworn, unwashed, and with all tags attached.
Return Conditions:
Items must be returned within 14 days of the delivery date.
Products must be in their original condition, with no signs of wear, damage, or alterations.
Tags and original packaging must be intact.
Return Process:
Contact our customer service at [customer service email] to initiate a return and receive a Return Authorization (RA) number.
Pack the item securely in its original packaging and include the RA number.
Ship the return to the address provided by our team.
Shipping Costs:
Buyer’s Responsibility: Return shipping fees are the customer’s responsibility, unless the return is due to an error on our part (e.g., wrong item, defective product).
Refund Processing: Once we receive and inspect the returned item, we will process your refund to the original payment method within 5-7 business days.
Non-Returnable Items:
Final sale items (marked as non-returnable at purchase).
Items without original tags or packaging.
Damaged or used products.
For any questions or assistance, please contact us at [customer service email/phone].
Thank you for shopping with UpTop Fashion!